Customer Relationship Management
ISBN : 9789385086717
Release Year : 2016
Category : Pharmacy
Book Edition : (HB)
Author : 319
₹ ₹1600.00
Shipment : Within Two Days
Shipment : Within Two Days
CONTENTS : 1) Introduction 2) Consumer Relationship System in CRM 3) Customer Satisfaction and CRM 4) Customer Relationship Strategies Management in Customer Service 5) Customer Service Quality and Customer Behaviour 6) Consumer Behaviour and Market Segmentation 7) Consumer Marketing and Behaviour 8) Distribution Packaging and Customer Management
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